The service provider is committed to respecting the privacy of the subscribers of the system packages and maintaining the confidentiality of all their data, and not to access their own accounts unless the member requests from the service provider after providing the entry data for any purpose required by the subscriber and requires the entry of the service provider.
The service provider has the right to use the data for the following purposes:
The purposes of statistics and the work of research and studies without disclosing the personal data of any member in order to develop the system.
The purpose of marketing and communication with members when signing up or registering for events or notification of any updates of interest to the member and evaluation of services provided to the VMediM and its partners.
The purposes of adding CME hours, certificates, invoices, registration confirmation letters, etc.
Customer service purposes when communicating with the Care Center.
The member may submit an application after contacting him or canceling the notifications or permanently deleting his/her account from the system. We note that if the account is permanently deleted, it will erase all the data including the member’s certificates of the activities in which he participated in his personal file as well as access to the VMedi platform permanently.
A member can submit a request to modify his or her personal data, in a manner that does not alter the account owner completely. he/she can modify “The name and spelling errors, e-mail, mobile number, Saudi Commission number, etc.” by contacting the member’s care center.
Communication and customer service:
To answer your questions or assistance, please contact us at:
By phone: +966 54 282 2140
These are the official means of communication with us.
Service interruption / Or the service provider stops providing the service:
In case of interruption of service, for maintenance and other reasons, the service provider shall compensate the members for the number of days on which the service was terminated, by extending the period of their participation.
If the service provider stops providing the service:
By acquiring another company on the service provider then the management shall transfer to the acquiring company and the program and its contributions shall be deemed to belong to it and may continue with this agreement or change what is.
In such case, the service provider shall notify the subscriber before the transfer of ownership. If the membership subscription does not expire at the time, the service provider shall oblige the acquiring company to comply with the agreement until the member’s membership is terminated.
The service provider cannot continue to provide the service.
Usage Policy Violation:
The VMedi may terminate the membership of any member temporarily or permanently in violation of the usage policy without notice. The member is not entitled to claim any fees or damages as a result, and the Company is entitled to ask the member for damages resulting from the violation of the terms and conditions related to the membership system.
Change Terms & Conditions:
The VMedi reserves the right to change the terms and conditions whenever it deems fit and informs members of any updates to the Terms and Conditions.
Participation in the membership system means that the subscriber is fully aware of and understands all the terms and conditions relating to this system, and he/she has read and approved and that he is fully bound by them and is responsible for any violation monitored by him or through his account in this system.